GDPR Privacy Policy

Our Privacy Commitment

At Balance Med Spa, we prioritize your privacy and transparency in how we handle your personal data. This GDPR Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By visiting our website or using our services, you consent to the collection and use of your personal data as outlined in this policy.

Please note, this policy may change periodically. Any changes will be posted here. By continuing to use our services, you accept these updates.

Additional Terms for EU Citizens

If you're a citizen of the European Union (EU), the General Data Protection Regulation (GDPR) gives you certain rights regarding your personal data. These rights ensure that you have control over how your information is used and that your privacy is respected. We comply with the GDPR, which includes protecting your personal data, notifying you in case of data breaches, and giving you the right to request deletion or correction of your information.

How We Collect and Use Your Personal Data

We may collect personal data from you when you interact with our services. This data may include:

We use this data to provide services, fulfill orders, and communicate with you about your purchases or any other requests.

Consent and Legitimate Interests

You give us consent to collect and use your personal data by accessing our services. We may also collect data based on legitimate interests, such as improving our services or offering relevant updates.

You can withdraw your consent at any time, and you have the right to opt-out of marketing communications.

How We Protect Your Data

We use a combination of technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and data access controls.

Your Rights Under GDPR

You have several rights under the GDPR, including:

Access to your data: You can request a copy of the data we have about you.
Rectification of data: You can ask us to correct or update any incorrect or incomplete data.
Right to be forgotten: You can request the deletion of your personal data, subject to certain conditions.
Data portability: You can ask us to transfer your data to another provider.
Objection to processing: You can object to the processing of your data if it’s not necessary for providing our services.

How Long We Keep Your Data

We keep your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal obligations. After that, we either delete or anonymize the data.

Your Rights to Withdraw Consent

You have the right to withdraw consent for the processing of your data at any time. If you withdraw consent, we may not be able to provide certain services.

Your Rights to Withdraw Consent

You can exercise your rights by contacting us directly. If you have any concerns regarding how your data is handled or if you wish to make a request regarding your personal data, please contact us at:

📧Email: info@balancemedspaoc.com

📞 Phone: (949) 541-1555

Complaints and Concerns

If you believe we have not complied with the GDPR, you can file a complaint with the European Data Protection Supervisor (EDPS). For more details, visit https://edps.europa.eu/data-protection/our-role-supervisor/complaints_en.

Mediation

In case of any dispute related to this Privacy Policy, we aim to resolve it through mediation. If we cannot reach a resolution, you agree to participate in binding arbitration.

Contact Us

If you have any questions or concerns about this GDPR Privacy Policy, or how we handle your data, feel free to contact us:

📧Email: info@balancemedspaoc.com

📞 Phone: (949) 541-1555

We are committed to respecting your privacy and ensuring that your personal data is handled in compliance with GDPR.